Frequently asked questions

What is the minimum & maximum exchange limit?

You can exchange (for Sell USD 5 up to USD 300)  and  (for Buy  BDT 1000  up to BDT 30000) at a time but it depends on our reserve. 

Is there any referral commission?

We will give you 1% exchange commission. You can cash out when it reach $10.

Who will bear the fee?

Our exchange rate is low so it will be bear yourself.

How long it will take to complete the transaction?

Basically we process all the pending orders within 15 minutes. But sometime we get more request from users within short time then we process serially and it may take up to 60 minutes. So you have to wait few minutes to get feedback from us. If you don't receive your payment within 60 minutes then you can contact via Live Chat.

May I contact with you?

We don't have any physical office. We are working with our trust in online world. So, you can contact with us via Live Chat option within working time that is already mentioned also you can send email to us by submitting Contact Form.

What is your working time?

Our work time is 11:00AM to 11:30PM, GMT +06:00